Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions.
Role – Cloud Support Associate
Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join us as a Cloud Support Associate who helps individuals and businesses take their computing infrastructures and applications into the Cloud.
You will be surrounded by people that are incredibly smart and passionate about cloud computing and believe that world class support is critical to customer success.
Every day will bring new and exciting challenges on the job while you –
+ Learn and use groundbreaking technologies
+ Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
+ Interact with leading technologists around the world
+ Work directly with Amazon Web Service Engineers to help reproduce and resolve customer issues
+ Leverage your day to day experiences to provide feedback to internal AWS teams on how our customers use our services
+ Drive customer communication during critical events
Basic Qualifications :
+ Bachelor’s Degree in Engineering in one of the branches (CSE/IT/ECE/EEE) or MCA with an aggregate of 65%
+ Degree year of passing must be 2015/2016/2017
+ Excellent oral and written communication skills
+ Strong customer focus & Multi-tasking skills
+ Self-starter who is excited about technology
+ Troubleshooting / Support experience
Preferred Qualifications :
+ Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc)
+ Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
+ Basic knowledge in Networking (TCP/IP, DNS) /Database
+ Exposure to Cloud computing
About Company : Amazon strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform.
Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries – all shipped from his Seattle-area garage.
Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
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