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Apply Till 8 August 2017 – Microland Off Campus Drive For 2017 Batch B.E. / B.Tech Freshers For Service Engineer Post At Bangalore

Posted On 06-08-2017 At 03:46 PM

Tarun Jain ( Admin )
REF ID : 23158

Company Name : Microland Limited

Company Website :

Job Role : Service Executive

Qualification : Any Degree(Non-Engineering)

Salary : Rs.2.4 LPA

Experience : Freshers

Job Location : Bangalore

Venue Location : Bangalore

Last Date : 7 August 2017

Detailed Eligibility :
Graduate in any stream (excluding BE/B.Tech) with 10+2+3 years of full-time

Year of Passing : 2017.

Technology Skills :
+ Basic knowledge of PC/laptop hardware and associated external components
+ Basic knowledge of Operating Systems and associated applications
+ Basic understanding of internet connections, VPN and networking concepts
+ Knowledge & understanding of email clients like outlook and other messaging platforms

Communication/Soft Skills :
+ Very good communication skills with ability to interact with Global Customers
+ Ability to comprehend queries, request, issues of the caller / user
+ Ability to communicate well with resolver groups / Level 2 Teams / SMEs
+ Ability to understand & follow defined processes
+ Ability to operate tools / systems as per SOPs
+ Ability to perform call triage
+ Ability to communicate in the right format for the client/user to understand the context
+ Take ownership of assigned tasks and drive them to closure

Role responsibilities :
+ Installation, configuration, troubleshooting of Windows/Unix Operating System
+ Installation, configuration of MS office suite
+ Desktop, Network, Hardware, Remote VPN troubleshooting
+ Configuration and tweaking of Desktop Services
+ Capture basic information on Messaging / email clients, error messages and route the tickets appropriately
+ Verify connectivity issues pertaining to internet connection /VPN/LAN/Personal internet
+ Outlook configuration / troubleshooting
+ Installation, configuration of mobile devices and functionality (Android/ Blackberry / I-phones..etc used for corporate E-mails)

Application Process :
All interested and eligible candidates can apply for this position through GoFresher latest by 07 August 2017 before 1:30 PM. Venue details will be informed to shortlisted candidates.

Venue Details :
HKBK College of Engineering
22/1,Opp.Manyata Tech park, Nagwara,
Bengaluru, Karnataka 560045

About Company : Microland is a leading Hybrid IT Infrastructure Service Provider and a trusted partner to enterprises in their IT-as-a-Service journey. Incorporated in 1989 and headquartered in Bangalore, India, Microland has more than 3,600+ professionals across its offices in Europe, Middle East, North America and India.Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses Hybrid IT Transformation, Workspace Transformation, Service Transformation and end-to-end IT Infrastructure Management. Microland leverages analytics, automation and assurance to deliver reduced TCO, greater IT-Business Alignment and higher SLAs for its customers, through a unique IP built into its service delivery platform.Microland has been rated amongst the Top 10 Infrastructure Management Providers by Global Services; Microsoft’s Best Indian Infrastructure Partner for the eighth consecutive year; Major Contender in IT Infrastructure Services & Emerging Player in Cloud Infrastructure Services by Everest Group; one of the leading Service Providers in Remote Network & Voice Infrastructure Management Services by Gartner; ranked amongst the Top 20 Global Cloud Computing Companies by CIO Review and the Top 20 Remote Infrastructure Management Vendors by the Black Book of Outsourcing.

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Tarun Jain
August 6, 2017

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