Note : This is to inform that CMR Group is organising HCL Technologies Off-Campus drive for 2014, 2015 & 2016 Passed outs on 19th January 2017.
Job Position : Service Desk
Job Category : IT | Service Desk
Walk-In Location : Hyderabad, Telangana
Job Location : Chennai, Tamilnadu
Compensation : 2 LPA
Qualification – Eligibility Criteria : (Mandatory)
-Bachelors Degree or Diploma – BE, B.Tech, BA, B.Com, B.Sc, BBA, BCA Any Graduate (Post Graduates NOT eligible)
-50% and above throughout in academics
-2014, 2015 and 2016 batch candidates only
-Willing to relocate anywhere in India/Abroad
-Willing to sign a service agreement of 18 months
-Willing to work in 24*7 environment and any assignment
Desired Experience : Freshers to 6 Months
Skills : Service Desk
Roles, Responsibilities, and Skill Sets :
-L1 support experience on Windows/Unix Servers, AD, Network Devices
-Good troubleshooting skills
-Fundamental knowledge of Networks
-Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
-Excellent Verbal, Email communication skills.
-Exposure to any monitoring/ticketing tool, VERITAS Netbackupand Backup Exec.
-Willingness to work in 24*7 environment
Work experience with the following :
-Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
-Incident, Problem, Change lifecycle process.
-Any ITSM tool e.g.: Remedy, Peregrine etc.
-Batch job scheduling.
-Start/stop backup jobs.
-Backup monitoring tools like Networker.
-Generating Reports through Dashboard, Remedy etc.
About Company : HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL ventured into the software services business.HCL Technologies (an acronym for Hindustan Computers Limited) offers services including IT consulting, enterprise transformation, remote infrastructure management, engineering and R&D, and business process outsourcing (BPO).
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